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UI Designer & IT Research Intern
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UI Designer & IT Research Intern

UI design and IT research for a hospital management system for dental clinics, designed to support 500+ concurrent users.

CompletedMercil Solution Co., Ltd.May 2024 – Aug 2024Bangkok
4rounds of stakeholder interviews
5core modules defined
500+concurrent users supported

How I got here

A summer internship in my third year. I chose it because it combined UI design, which I had been teaching, with IT research on how real systems get specified.

The work

I ran four rounds of interviews with dental clinic staff to understand how a visit actually flows: who checks the patient in, who updates the chart, who handles payment, and where things get stuck.

I designed the interface and wireframes, and worked with business analysts to turn the research into functional requirements across five modules.

  • Patient registration
  • Scheduling
  • OPD treatment
  • Financial management
  • Inventory

What I learned

Clinic software is used under time pressure. The best screen was usually the one with fewer choices, not more features.

What it led to

Writing requirements taught me to turn what users say into what developers can build. I use that every week now.

Organizations
UI design · IT research · HealthcareLast updated Oct 2026